Your questions, answered.

No. You can book directly with us online or by phone. If you have a referral, scans or reports, bring them along.

Book online in a couple of minutes: choose your chiropractor, the type of visit and a time that suits you, and your booking is confirmed instantly. Prefer to talk? Call 0406 405 958.

Your first visit is 40 minutes and includes your assessment and your first treatment. Follow-up treatments are 20 minutes.

We talk through your history, examine how you move, explain in plain English what we think is going on and what we recommend, and start treatment once you're comfortable with the plan. See your first visit step by step.

Wear comfortable clothing you can move in. Bring your private health fund card and any recent scans, reports or referral letters you have. Please arrive a few minutes early to fill in a short history form.

You choose. When you book online you can pick Dr Shane Moss or Dr Joshua Elvin, or simply the first available time.

Call us on 0406 405 958 as early as you can, so we can find you a new time and offer your spot to someone else.

An initial consultation with treatment (40 minutes) is $100. A standard treatment (20 minutes) is $70. Prices are shown when you book online.

Yes, if your extras cover includes chiropractic. Rebates can be claimed on the spot, so bring your health fund card. How much you get back depends on your fund and level of cover.

Medicare doesn't generally cover chiropractic. The exception is a Chronic Disease Management plan from your GP, which can include a Medicare rebate for a limited number of allied health visits each year. If you have one, let us know when you book.

Mostly lower back pain, neck pain, headaches, sciatica, disc bulges and shoulder pain, along with work and sports injuries. Every new patient is assessed first, and if we're not the right fit we'll tell you who is.

Most people find adjustments comfortable, and many feel immediate relief. If an area is very sore you might feel brief discomfort. There are always gentler, low-force options if you'd rather not have a manual adjustment. Just tell us.

It's a small release of gas from the fluid inside the joint as it moves, similar to cracking your knuckles. It isn't bones cracking, and an adjustment can work perfectly well without any sound.

For most people, yes. Both of our chiropractors are AHPRA registered, and every new patient is properly assessed before treatment so we can rule out anything that needs a different approach. The most common side effect is mild soreness or stiffness for a day or two. Serious complications are rare.

Some people feel mild soreness for 24 to 48 hours, a bit like after a workout. Keep gently moving, stay hydrated and let us know at your next visit.

It depends on the problem, how long you've had it and your goals. After your first visit we'll tell you what we expect, and we review your progress as we go. The aim is to get you better and managing on your own.

Usually not. Most back and neck pain doesn't need a scan. If your history or examination suggests imaging is needed, we'll refer you. If you already have scans, bring them along. Read more about scans for back pain.

A gentle, hands-on technique performed on a specially built table that slowly bends and lengthens the lower back, with no twisting and no sudden thrust. We use it often for disc bulges, sciatica and stubborn low back pain. Read how it works.

Yes. We assess your feet and how you walk first, and only recommend orthotics if they're likely to help. Custom-molded orthotics are fitted in the clinic at a competitive price. More about orthotics.

Yes. We see patients of all ages, from infants and growing kids through to grandparents. Care for children is gentle and adapted to their age and size, and always follows a proper assessment. More about family care.

Yes. Many people come to us for pregnancy-related back and pelvic pain. We adapt positioning and techniques for comfort at each stage. Let us know how far along you are when you book, and check with your midwife or obstetrician if your pregnancy has any complications.

Often, yes. We use gentle options such as flexion-distraction and low-force techniques that suit arthritic or degenerative spines. Your assessment tells us what's appropriate for you.

Monday 12pm to 5pm, Tuesday and Wednesday 8am to 5pm, Thursday 1pm to 6pm and Friday 8am to 5pm. We're closed on weekends.

We're at Unit 2, 7 Arnott Street, Edgeworth NSW 2285, one block back from Main Road. There's parking right outside the clinic. Get directions.

Edgeworth, Cameron Park, Glendale, Argenton, Barnsley, Holmesville, West Wallsend, Elermore Vale and Teralba, and from right across Lake Macquarie. See the areas we serve.